How does the Suite Ritual mask work?
It's a cordless, rechargeable eye mask that provides gentle, adjustable warmth and a soft weighted drape. Charge it once, slip it on, and let the warmth build for 10–15 minutes as you unwind. An auto-off timer means you can drift off in it.
Is it safe? Is it a medical device?
The Suite Ritual mask is designed for relaxation and comfort. It is not a medical device and is not intended to diagnose, treat, or cure any condition. Use as directed; if you have an eye condition, check with your doctor first.
How do I charge it?
It charges over USB-C. A full charge gives you multiple sessions, so there are no wires to tangle with at bedtime.
When will my order arrive?
Orders are dispatched within 1–3 business days and typically arrive within 7–14 business days, with free tracked shipping. You'll get a tracking link by email as soon as it ships.
How do I track my order?
Use the tracking link in your shipping confirmation email, or email us at hello@[yourdomain].com and we'll look it up.
What if it's not for me?
You're covered by our 30-night calm guarantee. If it isn't part of your evenings, email hello@[yourdomain].com and we'll make it right.